We aim to process your quote as efficiently as possible with the highest standard of service because we know how valuable your time is. That’s why we wanted to provide you with a summary of the seamless process, so you know exactly what is happening with your quote every step of the way.
Our dedicated team will receive your submission, review your request and reach out to you to discuss your requirements.
Our team will work with you to gather more information in order to fully understand your Council’s needs. We understand that no single Council is the same as another.
Our team will then approach the insurer partner to collate terms. We will always work with the insurer to achieve a competitive package tailored to your Council.
We will present your insurance package as agreed by the insurer. Once your insurance is purchased, if required, you will have access to download your policy documents online.
It is more important than ever to have insurance experts who know our sector and upon whom we can rely on when arranging the right protection for Local Councils delivering services and representing communities. Without doubt, BHIB has shown a very strong commitment to the sector and I trust the Councils will have the same confidence that NALC has developed to consult with BHIB to affect all their insurance needs.
Sue Baxter, Chairman of NALC
NALC has worked closely with BHIB over the last 18 months and I have been impressed by their commitment to the sector and supporting communities. They have taken time to meet with key stakeholders from county associations and actively consider how their products can develop to reflect the growing challenges facing the sector.
Jonathan Owen, Chief Executive of NALC
Aviva has a long-standing relationship with BHIB and we have been pleased to work alongside them to develop their insurance service for Local Councils.
We have a mutual drive to put customers at the heart of everything we do and we are delighted with the level of professionalism and commitment that BHIB Councils Insurance provides.
We look forward to continuing the partnership with BHIB, providing our Local Council customers with the support they need when they need it most.
Karen Jackman, Director of Regional Broker Intermediaries