Make a claim

Do you need to make a claim for your Local Council? As a BHIB Councils Insurance policyholder, you have 24/7 access to specialist Claims teams who are there to support you through the claims process should you need it.

What do I need to make a claim?

To make it easier, below is a checklist of information required, should you need to discuss a new or existing claim:

  • Policy number
  • Council's name
  • Policyholders contact name and number
  • Incident date
  • Full details of what happened
  • Claimant's name and contact details
  • Copies of any correspondence
Property Damage
Business hours: 24/7
Provider: AVIVA
Business hours: 24/7
Provider: AVIVA
Legal Expenses
Business hours: 24/7
Provider: DAS

© 2021 BHIB Councils Insurance

BHIB Councils Insurance is a trading name of BHIB Limited. Registered office is AGM House, 3 Barton Close, Grove Park, Enderby, Leicester, LE19 1SJ. BHIB Limited is registered in England and Wales number: 829660 Authorised and regulated by the Financial Conduct Authority. We are covered by the Financial Ombudsman Service. You can find out more at

BHIB Limited also provide risk management services and guidance which is not regulated by the Financial Conduct Authority. Any protection provided by the Financial Ombudsman Service or the Financial Services Compensation Scheme does not apply to this specific business activity and we will inform you of this before undertaking the business activity.